Smiths of the Forest of Dean Ltd

The Tank and Drum Experts - for fast delivery or collection - 01594 833308.
 Same day dispatch on most stocked products for orders before 11am.   For Fittings orders phone/online before 2pm.

 Registered with the Environment Agency and members of the Federation of Small Businesses     
                                           

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FAQs and Links

"Thank you very much for your very professional handling of my enquiry"                                       From customer in the Midlands

 
  • Who are Smiths of the Forest of Dean Ltd?
    We are a long-established family business that has been supplying tanks and drums for decades  so you can buy with confidence.  You may not have known us, but you do now.  Whatever your needs are we will help you by providing a fast, efficient value-for-money service backed-up by products from excellent manufacturers, mostly UK based. Many thanks for the referrals from the forums of www.moneysavingexpert.com.  We maintain the lowest carbon footprint in terms of transporting stock into our depots and are proud of our recycling heritage too - we have been recycling tanks and drums for decades.  In 2009 we became Members of the Federation of Small Businesses.  We hold a Waste Carriers Licence, which is registered with the Environment Agency,  carry a Goods Vehicle Operator's Licence and an Environmental Permit Exemption.

  • Where are you?
    We are conveniently located in the Royal Forest of Dean, Gloucestershire and you can call in anytime during normal working hours or order over the phone or from our online shop.  All customers are welcome to pop in.

  • I have had my tank delivered but where are my fittings?
    Have a look inside and you will usually find them tucked safely in there.

  • How quickly can I have my tank?
    Straight away usually - because we know what our customers want and that is to buy now, from stock so many of our tanks and fittings are stocked.  We can do same day dispatch on many products - just ring before 11am.   Otherwise most items take 2 - 4 days for delivery.  Bespoke tanks will take longer.

  • Can you supply the fittings for the kind of tank I want?
    Yes we can.  We stock many fittings including sight gauges, valves adaptors, pipes, hoses, taps, pumps etc.  What's more wherever you want your taps, outlet, hoses, adaptors etc. fitted on your tank or barrel we will do our best to accommodate you.  Call in and tell us or simply send over a drawing of your requirements.  We have electronic low level, overfill and bund alarms specially chosen for their suitability.  See some of our fittings here and in our Fittings Shop.

  • Can I pick the exact tank I want?
    Yes, you can if it is a stock item.  Call in and choose the exact tank you want and we can deliver it.   Most people choose what they want online and phone their order through.  Many of our products  can be bought right now from our online shop.

  • What guarantee do I have?
    Our new fuel tanks carry a full manufacturer's guarantee.  You may need to register your tank and conditions may apply.

  • How do I know it is a quality tank?
    We have decades of knowledge about tanks.  These years of experience have made us very choosy about the suppliers we work with.   Oil tanks have an OFTEC Certification or are manufactured by OFTEC members - OFCERT LICENCE is an Oil Industry Technical Specification.  You can view the OFTEC website at www.oftec.co.uk

  • I'm concerned about environmental issues what options do I have?
    We are with you on this.  Go for a recycled tank or drum where we have them available, failing that, most of our tanks and drums are made from recyclable material.  As a company we source from local manufacturers wherever it is practicable, reducing the impact on our environment and keeping our carbon footprint in mind when making decisions.
  • Can you fit my new oil tank in for me?
    Locally, we can offer a complete changeover service by an OFTEC Certified Engineer.

  • What is a bunded tank and do I need one?
    The best way of describing it is a tank within a tank and you may need one.  There are important regulations regarding oil storage, give us a ring and we can advise you.  You will find more information on our Bunded Tank page and on the Environment Agency website www.environment-agency.gov.uk

  • I don't want a plastic oil tank.  Can I have steel oil tank instead?
    If that is what you want, that's what you can have, as we can offer a range of steel tanks, single skin and bunded.  Some are stock and some are made-to-order.  The made-to-order are often the best high capacity option for oil storage.

  • Will I be able to have my tank delivered?
    No problem.  Delivery can be arranged to most postcode areas - prices vary.  Some of the larger tanks can even be delivered for free to many postcodes.  Don't forget all oil tanks must be installed in accordance with prevailing legislation and OFTEC guidelines.  The total base of all tanks must be fully supported - if in doubt for oil storage, contact OFTEC, the Environment Agency or ourselves.

  • Can I place an order right away? 
    Yes, have your credit/debit card on standby and give us a ring  8.15 to 4.30 weekdays and 9.00-11.00 on Saturday - 01594 833308.  If it is fittings you want you can buy that and more directly from our online shop  or ebay shop. 

  • Can I pay by credit card?water tank group
    Give us a ring and we will take your details and supply most items within 2 - 4 days, the smaller items next day.  All our phone credit/debit card transactions are governed by Lloyds Cardnet.  We accept VISA and Mastercard credit/debit cards etc.

  • My old tank is leaking!  Can you help?
    You need help fast and we understand speed is important.  We can probably help, if you are local, by recommending a specialist OFTEC Technician who can do a changeover service for you.

  • Are recycled tanks and drums ok to use?
    They are great for many purposes, just tell us what you want to use them for and we will confirm if they are suitable.  They will have signs of use and some may have surface wear and tear.  Stocks go fast.  Colours, capacities and sizes of recycled containers will vary.

  • I urgently need an emergency tank for liquid food storage.  Have you anything suitable?
    Yes, your best option is our new 1000 litre new IBC tanks.  They are approved for liquid food storage.1000 litre IBC tank

    Do you supply anything else as well as tanks and fittings?
    Yes we do.  Along with the standard Oil Tanks we supply IBCs, Water Tanks, Fuel Stations, Steel Tanks, Baffled Tanks, Bunded Tanks, Conical Tanks, Steel Drums, Plastic Drums, Plastic Jerry Cans, Plastic Buckets and Bunds.  We have stocks of recycled tanks and drums too.

  • What about your recycled tanks and water butts.  What's been in them?
    Usually fruit juice and food-based products - we carefully source our recycled drums and tanks, only using reputable suppliers so you can by with confidence.

  •  Who have you supplied?
    Our customers include county councils, country estates, builders, cider makers, farmers, plumbers, heating engineers, film units, exhibition centres, environmental and waste disposal companies etc as well as individual home owners and domestic users.

  • Opening hours.  What are your opening hours?
    Our Milkwall depot is open for customers from 8.15 to 4.00 Monday to Friday.  (sometimes, when super-busy we have to close between 1 and 2 o'clock, if you need to come at this time ring us in advance).  Saturdays are 9.00am to 11.00amWe are closed on Bank Holiday weekends.
    Online shop         eBay shop   

  • Will you send me a Price Pack?
    Certainly will.  Just email your name and postal address for us to send one out.  Or we can email a pack.  Please say what products you are interested in.  Email us.

  • Will I be a happy customer?
    We hope so and will do our best to make sure that you are.

  • My company have ex-food recycled tanks and drums for recycling.  Are you interested?
    Yes we are.  Please send photos, where you are and the quantity you have available and we will get back to you.

  • I need your VAT number and company registration number for my accounts.  What are they?
    Our VAT number is 136 7219 65 and our Company Registration number is 03759872.
You may like to go to:
water butt
horizontal oil tank
 Rainsavers  Oil Tanks Conical Tanks IBC Tanks Drums and Barrels
         
         

 

Contact us:

Stocks:
Many products are stock items.

Smiths at NEC

Collection:
You can collect from one of our two  Gloucestershire
depots. If collecting  best to ring and confirm stock levels.


Call in and collect or we can deliver nationwide and to some countries abroad.

Delivery:
Express delivery normally takes 1-2 days for individual items. And 2-4 days on quantities.  Ring before 11am for same day dispatch. You can also choose next day delivery at an addition cost.

Our tanks, drums and barrels have featured in films and the theatre. Supplied to:
Jason Bourne, Skyfall, Les Miserablés, Jack the Giant Slayer, World War Z, The Dark Knight and Atonement.
Theatre credits include Bristol Old Vic, London West End Productions, the National Theatre on the South Bank and Cirque du Soleil.


Need prices and information?
Ring and talk to an experienced member
of staff.

Ready to buy?
Call in or phone your order through. Many items are in our online shop.

Online shop

eBay shop

Tel: 01594 833308

Send email

Call in:
Address info


Credit cards accepted


Our stand at NEC Birmingham



Delivery:
Express delivery normally takes 1-2 days for individual items. And 2-4 days on quantities.  Ring before 11am for same day dispatch. You can also choose next day delivery at an addition cost.